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Accommodation, Social Activities, Q & A
Accommodation
Each of the private rooms in St John’s
Nursing Home is individual in style and is comfortably
furnished - including a heat/fire detector, personal alarm
call system, hot and cold water, TV point (with the
capability of installing Sky TV) and a private telephone
point on request. An elevator is provided for access to both
floors. Residents are encouraged to bring items which they
specially treasure for continual use or display in their own
rooms.
Residents have unrestricted use of their own private rooms
as well as one of the two Main Lounges and the secluded
Patio Area, which captures the afternoon sun.
Bathrooms and Toilets
There are three bathrooms within St John’s
Nursing Home. On the ground floor there is one bathroom
equipped with hoists and on the first floor there is a wet
room with shower facility and one bathroom equipped with
hoists. As well as the en-suite facilities, the toilets are
conveniently situated throughout the Home.
A Typical Day in the Life of St
John’s Nursing Home
Residents are usually called with an
early-morning cup of tea at about 7:30 a.m. - earlier or
later if they so wish. If required the individual person can
be assisted to wash, choose what he/she wishes to wear and
dress in time for breakfast. No pressure is made on the
resident to get up unless there is a compelling reason.
Breakfast is served between 8.30 a.m. and 9.00 a.m. After
breakfast residents can tidy their rooms, have a bath, read
the paper, play indoor games or take part in discussions,
and possibly attend a gentle keep-fit class. There is a
mid-morning break for coffee and biscuits.
Lunch is served between 12.30 p.m. and 1.30 p.m., a
leisurely exercise. During the afternoon, most residents
take a short siesta, either in their own rooms or in one of
the two lounges. Afternoon tea is served about 3.00 p.m. -
3.15 p.m. Most afternoons there are board games, bingo,
cards, in-house entertainment (entertainer) or video
afternoons - all at residents' own choice. Some may wish to
have a bath during this time; others may have visitors.
Between 5.00 p.m. and 6.00 p.m., the evening meal is served.
After the meal, residents can chat in one of the two main
Lounges.
There is no set time for residents to go to bed, but usually
most retire between 7.00 - 10.30 p.m. Night staff will offer
a late-night drink / snack during this period.
Visitors
Visitors are welcome at St John’s Nursing
Home at any time they choose to call and are encouraged to
do so. The Homes’ staff encourages visitors and on request
will provide a meal for those who visit the Home during meal
times.
Daily Activities
A list of activities for the month can be
found on our Entertainments notice board. We also arrange
for visiting musicians to come in regularly and sing with
our residents.
Religious Worship
There are various churches in the area. Residents are
encouraged to attend their services and clubs, and the
ministers of the main religions are welcome to visit
whenever they so wish. In-house services, for residents of
each denomination present, can be arranged if the residents
and the Minister wish.
Home-cooked Meals
Menus change every day and provide good, wholesome,
nourishing meals, which residents choose themselves. This
choice of meal is paramount and residents choose for
themselves the alternative to the main course at each meal.
There is a wide variety of well-balanced food, which makes
for a healthy general diet. Special diets and needs can be
catered for.
? I am a diabetic - are the meals appropriate for me?
Yes, you will receive a diet suitable for your condition, as
agreed with your general practitioner.
? What if I don't like the menu provided?
An alternative choice is available; you will be asked what
you would like within a group of alternatives.
? I don't like tea, coffee?
You will be asked what you want to drink by the staff.
Staffing
There are specially selected care and
domestic staff (including trained nursing and NVQ qualified
staff) who provide round-the-clock loving care and support
services in accordance with the individual resident's needs,
as established by their own personal care plan.
They are supported by a fully qualified Registered Nursing
Manager, who exercises day-to-day responsibility for the
management of the Home and the complete care of the
residents.
Staff is on duty every night to serve the residents.
All staff undergoes a formal induction course and continuous
in-house training to ensure the maintenance of the highest
possible standards.
There will be a member of staff allocated to you to help you
settle in and to whom you can turn to for help.
? Who decides my personal needs?
You will have a large say in what you want.
? What is a care plan?
A Care Plan is a personal file outlining medical / health
information, likes / dislikes, interests, allergies and
personal / family details, which are centrally logged to
enable the care staff to give you the best care and
guidance.
? Will staff get me a drink at night?
Yes. Night staff will get you what you ask for.
? Will staff help me to go to the toilet at night?
Night staff is there to help all the residents at night.
Medicines and Personal Requirements
Usually the residents ask the Registered
Nursing Manager of the Home to look after all the medicines
prescribed by their Doctor.
Sometimes the resident wants to look after his/her own
medicine. This is all right but, because of the possible
danger to other residents, his/her own medicines must be
kept in a locked cupboard or drawer.
The resident or their relatives must pay for all other ‘over
the counter’ medicines or tablets. The Home provides all
homely medicines.
All personal toiletries such as soap, talcum powder,
deodorant, toothpaste and brushes must be provided by the
resident and the resident must pay for all other items of a
personal nature.
The residents are expected to use their own financial
resources to pay for hairdressing, chiropody services,
newspapers and their own clothing. Cash should be deposited
in advance with the Administrator in the Chalet Office for
this purpose.
? Who gets my medicines?
Your medication will be delivered to the Home by our local
chemist.
? If I look after medicines, will I be reminded what to take
and when?
Yes, staff will tell you, but it might be best if you gave
them to the staff to give to you when you required
medicines.
? I like Camay soap, who will buy it for me?
A member of staff will arrange for any purchases that you
require.
Source of Information and Advice
The Registered Manager has the addresses and
telephone numbers of Age Concern, Help the Aged, CRUSE,
Welfare Rights Advice, and Citizens' Advice Bureaux, Senior
Line.
Fire Information
In the event of a fire, you will be escorted by a member of
staff to the assembly point.
The elevator must never be used when the fire alarm is
sounding.
Insurances
St John’s Nursing Home has a special Care
Home Insurance, which covers all aspects of the business and
up to £500 of personal effects. However, no responsibility
can be taken for residents' personal valuables, cash
securities and monies, unless deposited with the Registered
Nursing Manager
Some further questions answered
? If I have to go into hospital, what happens to my
possessions?
The resident's possessions are retained in their rooms for
the period that they are in hospital.
? Do I have to pay fees while I am away from the home?
During temporary absence, the normal fees will be charged to
the resident for the first 6 weeks while on holiday, in
hospital or other temporary absence from the Home.
After 6 weeks, the normal fee will be reduced by 10 % per
week.
? Who pays for my room while I am away?
The Social Services, or you and your relatives if you meet
your own costs.
? What happens if I become incontinent?
Care Homes are used to this condition and will help you to
overcome it or provide the necessary advice and equipment.
? What happens if I have to go into hospital?
Your room will be kept for you, please refer to your
Contract.
? What happens if I become ill?
You will be looked after in the Home unless the doctor
decides that you would be better in hospital.
* * * * * * * * * * * * * * * *
Thank you for choosing St John’s Nursing Home. We hope your
stay with us will be a happy one.
If you have any further
questions or concerns regarding your residence, we will be
only too pleased to answer them, our door is always open.
Elaine Evans
Registered Nursing Manager
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