Community Care Charter BACK TO INDEX NEXT PAGE >>> St John’s Nursing Home hereby undertakes to uphold and promote clients’ rights as follows: • to be treated without discrimination • to have up-to-date information about community care services • to talk to someone about what community care services may be available to you • to expect that the quality of services will meet specified standards • to know how we decide whether you are eligible for community care and/or continuing health care • to have some speak on your behalf • to know whether you might be charged for services and how these costs would be calculated • to have personal information protected • to comment or complain   BACK TO INDEX NEXT PAGE >>>

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